Catalyst is a fully managed IT service built for SMBs — helpdesk, device management, and monitoring delivered by an AI-native ops team at a fraction of the traditional MSP cost.
No commitment. We'll follow up with a short call to see if we're a fit.
The problem
Your MSP's ticket queue is shared with every other client. You wait while your team sits idle.
Different technicians, different answers. No institutional memory, no compounding quality.
Per-incident billing, bloated retainers, and add-on fees you didn't see coming.
How it works
01
We map your devices, users, and existing tools. No rip-and-replace — we slot in alongside what you have.
02
Most tickets resolve automatically. Our ops team handles the exceptions. You get the outcome either way.
03
Every resolved ticket improves the system. Your IT gets faster and more reliable as we learn your environment.
What you get
One flat monthly retainer. No per-ticket billing, no surprise add-ons. Priced per seat, in line with what you already pay — but with better outcomes.
Request a quoteWe're onboarding our first customers now. Get in touch and we'll set up a short call to see if we're the right fit.